Refund Policy

30-day money-back guarantee

CommitFit, operated by CommitFit, offers a 30-day money-back guarantee on all subscription purchases. If you are not satisfied with your purchase, you can request a full refund within 30 days of the original order date.

How to request a refund

Refunds are processed by our payment provider, Paddle, which acts as the Merchant of Record for all CommitFit orders. To request a refund:

1. Visit paddle.net and look up your order using the email address you used at checkout, or
2. Email us at support@commitfit.life and we will help you initiate the refund through Paddle.

Accountability stake charges

Missed-workout accountability charges are part of the commitment contract you opted into. They are generally non-refundable because the charge is the contract working as designed. If you believe a charge was triggered in error (for example, a clear technical issue with the app), contact support@commitfit.life within 14 days and we will review it in good faith.

After your refund

Once a refund is issued, your subscription will end and Pro features will be disabled. Refunds typically appear on your original payment method within 5–10 business days, depending on your bank.

More information

For full details on how Paddle handles refunds, see Paddle's Refund Policy.